Terms and condition

The following terms and conditions will constitute the legally binding contractual agreement between you, who will be referred to hereafter as “registered consumer” and WATARAIN ENTERPRISES LLP., regd office: plot 28, first main road,VGP amutha nagar, maduravoyal, chennai, tamilnadu, India 600095 hereafter referred to as “Watarain”.
HOWEVER, it is mutually agreed that the Terms and Conditions may be amended at the sole discretion of watarain and such amended terms and conditions shall be in force from the date of notification of such amended terms and conditions on the web site/platform.
Terms and conditions as herein provided or as amended from time to time, shall be applicable from the time when the registration is made by a Registered consumer, till the time the Registration is valid or till the time a service is availed using the platform. These terms and conditions shall continue to govern the matters between the parties covered herein arising during its currency, and even after the expiry of the agreement.

Definitions

  1. PLATFORM Platform means the website/ application or any other means through which watarain provides its services to registered distributor or registered consumer through electronic means.
  2. SERVICE

    Watarain's service is to provide a platform where registered customers can place or subscribe to single or bulk orders for water bottles and refills, and shall in this Agreement refer to the 'Service' meaning.

  3. REGISTERED CONSUMER

    Means a person who has registered as a distributor accepting terms and conditions applicable to them on the platform.

  4. RREGISTERED DISTRIBUTOR/FRANCHISE

    Means a person who has registered as a distributor accepting terms and conditions applicable to them on the platform.

Registration

  1. Any person who has, using the provisions provided on the platform, provided all the necessary information, and accepted appropriate terms and conditions would be registered as Registered Consumer/ Registered Distributor/franchise as the case may be..

  2. The mobile number and email ID provided at the time of registration would be treated as the registered mobile number/ Email ID of the Registered Consumer/ Registered Distributor/franchiser, unless it is changed through the facility provided for on the platform.

  3. By registering as a Registered Consumer/ Distributor/franchiser, the person so registering is expressly representing that the person is a legal entity or natural person eligible to enter in to legally binding contracts. WATARAIN shall not be held responsible for any misrepresentation or suppression in this regard.

  4. On registration, the Registered Consumer/ Distributor shall be permitted to set up a password. The said Registered Consumer/ Distributor/franchiser shall be solely and entirely

Verification

  1. The Registered Consumer/ Distributor/franchiser will be subjected to telephonic verification through the telephone number provided at the time of registration or/and Email verification through the Email address provided at the time of registration by the consumer.

Legal Relationship

  1. Watarain only provides a platform for connecting the Registered Consumer/ Distributor/franchise

  2. Watarain in no manner guarantees any minimum business/standard/ service to any Registered Consumer or franchise or distributor any minimum quantum of business to any Registered Distributor.

  3. The contract between Registered Distributor and franchiser and Registered Consumer shall be independent and WATARAIN will have no role to play in the same except to the extent of dispute resolution system provided under these terms and conditions.

Orders

  1. Registered Consumer can place single order/ scheduled subscription order/ on the platform.

  2. A registered customer can purchase new cans on the platform by paying a deposit of Rs 150 and the cans can be refilled from the next order onwards.

  3. In case of scheduled subscription order, the registered customer can opt for delivery of water refills at a fixed interval that can be set on the platform. The order shall be valid till the time chosen by the registered customer for the same and payment for the same shall be made in advance.

  4. Customer must always pay at the time of ordering

  5. For every order of refill the registered consumer shall be responsible for returning an unfilled bottle which would be replaced by a filled.